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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melody Gentry

Melody Gentry

March 15, 2024

5  out of  5
rating by Melody Gentry
"I absolutely love this insurance agency they are the absolute best, so caring and willing to take care of their customers like family!! Jessica is just amazing she goes above and beyond!! Also, my family loves the cards, Joe!"
We responded:
"We appreciate you, Melody! Thanks for allowing us to handle your insurance needs! "
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MICHAEL MIELE

February 16, 2024

5  out of  5
rating by MICHAEL MIELE
"I just went back to State Farm the beginning of the month and I dealt with Zane who was awesome. I highly recommend this office. Michael M"
We responded:
"Thanks for the kind words, Michael. Good to have you back and glad that Zane was such a great help! "
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Dalton Cunningham

February 13, 2024

5  out of  5
rating by Dalton Cunningham
"The BEST State Farm office in the Charlotte area! Joe was able to help me understand my insurance while getting me a great rate!"
We responded:
"Thanks so much, Dalton! Glad that you're happy with the advice and service our team provides! "
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Nancy Murtaugh

January 4, 2024

5  out of  5
rating by Nancy Murtaugh
"I have nothing but good things to say about this insurance company. Joe and his staff are very busy but always take the time to answer all of your questions. I would definitely recommend getting insurance with them."
We responded:
"Thanks for the kind review, Nancy! We’re happy to serve you for your insurance needs!! "
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Natasha Bozovic

December 29, 2023

5  out of  5
rating by Natasha Bozovic
"Great team to work with! Excellent customer service. Zane has made the process of getting an insurance policy simple and straightforward!"
We responded:
"We appreciate the kind words, Natasha. Glad Zane could help with your insurance needs!"
Profile photo of Marie Smith

Marie Smith

December 29, 2023

5  out of  5
rating by Marie Smith
"I was completely impressed with the professionalism and customer care that I received from Zane Smith. This is my go to place for insurance. Best in town!! The staff is friendly and highly skilled."
We responded:
"Thanks for the great review, Marie. Zane is definitely a wonderful part of our team! "
Profile photo of Noelle Smith

Noelle Smith

December 29, 2023

5  out of  5
rating by Noelle Smith
"Zane Smith is always helpful and answers my questions with a quick and thorough response. I feel as though he genuinely cares and gives me the best option available. 10/10 service !"
We responded:
"Glad that Zane has been such a great help to you, Noelle! We appreciate you allowing us to help. "
Profile photo of Daniel Corley

Daniel Corley

December 29, 2023

5  out of  5
rating by Daniel Corley
"Called in to get renters insurance for the house I am renting. Zane Smith was very professional and got me taken care of in a timely manor. He made sure all my needs were met. Definitely pleased."
We responded:
"Thanks for the great review, Daniel. Glad that Zane was able to help with your Renters insurance!"
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Mark Smith

December 29, 2023

5  out of  5
rating by Mark Smith
"Excellent service"
We responded:
"Thanks, Mark! "
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Nicki Good

December 27, 2023

5  out of  5
rating by Nicki Good
"Dalton has provided top-notch service, customizing my auto and home policies to my needs and answering my questions quickly and thoroughly."
We responded:
"We appreciate the review, Nicki! Thanks for allowing us to handle your auto insurance and your homeowners insurance! "
Profile photo of Katie Richards

Katie Richards

December 26, 2023

5  out of  5
rating by Katie Richards
"Great, immediate, and friendly service."
We responded:
"Thank you for the kind words, Katie! We appreciate you trusting us with your insurance. "
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Elaine Cherry

December 21, 2023

5  out of  5
rating by Elaine Cherry
"Very pleasant and informative. 🍒🙂"
We responded:
"Thank you, Elaine! You’re a joy to have as a customer. "
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Peterson Ona

December 19, 2023

5  out of  5
rating by Peterson Ona
"when i called the customer service was great."
We responded:
"Thanks, Ona. We appreciate the kind words! "
Profile photo of Mary Story

Mary Story

December 19, 2023

5  out of  5
rating by Mary Story
"Joe and his staff have done an outstanding job for us since we moved from Illinois. He has held an annual meeting to review our policies and explain the new North Carolina policy changes. Highly recommend him."
We responded:
"So glad to welcome you guys to North Carolina, Mary! Glad you enjoy those annual reviews. They’re super important to make sure that you always have the coverages you need! Happy to have you as part of the family. "
Profile photo of Lori Jones

Lori Jones

December 15, 2023

5  out of  5
rating by Lori Jones
"Joe is always very helpful whenever we have questions. He responds promptly and is always kind and professional."
We responded:
"I’m glad you’re receiving great service from us, Lori! Thanks for allowing us to handle your insurance. "
Profile photo of Russell Jones

Russell Jones

December 15, 2023

5  out of  5
rating by Russell Jones
"Great agent. Very helpful with all my insurance needs"
We responded:
"Thanks for allowing us to handle your insurance, Russell! We appreciate you! "
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Rody Husar

December 13, 2023

5  out of  5
rating by Rody Husar
"The insurance service was amazing! Zane smith did a phenomenal job helping me."
We responded:
"I'm so glad Zane was able to help you out, Rody! We appreciate your business all these years. "
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Susan Jacobs

December 12, 2023

5  out of  5
rating by Susan Jacobs
"Jessica West provides excellent customer service!"
We responded:
"Yes she does, Susan! Thanks for the review. "
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Jennifer Bartalini

December 7, 2023

5  out of  5
rating by Jennifer Bartalini
"Zane is very attentive and helpful!"
We responded:
"Hey, Jennifer. We definitely appreciate Zane's dedication. Thanks for allowing us to handle your insurance needs! "
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Debbie Huggins

December 7, 2023

5  out of  5
rating by Debbie Huggins
"These folks are TERRIFIC! They have done a great job of saving me money on my truck and bus! Very pleased with their service the last several years!"
We responded:
"Wow, thanks Debbie! I love being able to save people money on their car insurance. Glad to be of service!"
Profile photo of harolyn jeter

harolyn jeter

December 7, 2023

5  out of  5
rating by harolyn jeter
"The representatives are awesome. They listen, quote the best prices and wrap things up as quickly as possible."
We responded:
"Thank you for the review, Harolyn. We appreciate you! "
Profile photo of Carmen Wright

Carmen Wright

December 7, 2023

5  out of  5
rating by Carmen Wright
"I’ve been with Joe Pomykacz and his Team for 20+ years. His Team has been fantastic thru the years helping me and my daughters with our coverages. A special thank you to Jessica who has always shown a sense of urgency for our needs. Thank you both so much, and Happy Holidays 😊"
We responded:
"Thanks for the kind words, Carmen. It's been a pleasure serving you and your family all these years!! Your insurance needs are always our top priority! "
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Andrew Everhart

December 7, 2023

5  out of  5
rating by Andrew Everhart
"Highly recommend"
We responded:
"Thanks Andrew! "
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Brett Burch

December 7, 2023

5  out of  5
rating by Brett Burch
"The sales associate Zane Smith was very polite and professional. Was also prompt when getting me a quote."
We responded:
"I'm glad Zane was able to help you out so quickly with your insurance, Brett. We appreciate you! "
Profile photo of Whitlee Rainwater

Whitlee Rainwater

December 7, 2023

5  out of  5
rating by Whitlee Rainwater
"Zane Smith has made the process of dealing with insurance easy and painless. This is a process I normally dread but he guided me through while saving me $ in the end. I would recommend Zane and State Farm to any of my friends or family.”"
We responded:
"Hi, Whitlee. I'm so glad you've had a great experience with Zane and my agency with your insurance. "